Contact & Support

Found a bug, have an idea for a game, or want to ask about your data? Get in touch. Every message is read.

Direct Communication Channel

Run by: Vincent Nguyen

Primary Support Email: [email protected]

Average Response Time: Within 24–48 business hours

Frequently Asked Questions

How do I report a gameplay bug?

Email us at [email protected] with the title of the game, your device model (e.g. iPhone 15 Safari, Samsung Galaxy S23 Chrome), and steps to reproduce the issue.

Why are sounds muted when I first open the game on mobile?

Web standards on iOS and Android require an explicit user gesture (a tap or click) before audio contexts are permitted to play sounds. Tapping anywhere on the screen turns sound on.

Can I submit high scores anonymously?

Yes. If you skip entering a name, your score is recorded under "ANONYMOUS" or "PLAYER 1" on the community leaderboard.

How do Arcade Tokens work?

You start with 3 tokens, and each game you start uses 1. When you run out, watch a short ad to get 3 more. Tokens are stored in your browser, so clearing site data resets them.